Areas of Expertise

RMJ Training Services Terms & Conditions

The Coaching Disclaimer and Terms and Conditions outlined below define the relationship between Coach and Client and underpin any services delivered by The Summit Path. Please make sure you read the following carefully. If you have any questions or queries, then please feel free to contact me on

Coaching Disclaimer

I understand that the coaching services I will be receiving from my Life Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that my Life Coach is not acting as a mental health counsellor or a medical professional. For legal purposes, I understand that coaching is currently an unregulated industry and that my Coach is not “licensed “by any UK body even though the sessions may take place in the UK.

I understand and agree that I am fully responsible for my well-being during my coaching sessions, and subsequently, including my choices and decisions. I understand that coaching is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and I will not use it in place of any form of therapy.

I understand that all comments and ideas offered by my Life Coach are solely for the purpose of aiding me in achieving the defined goals I create with my Life Coach. I have the ability to give my informed consent, and hereby give such consent to my Life Coach to assist me in achieving such goals and understand that results are not guaranteed. I understand that to the extent our work together involves career, business or personal, my Coach is not promising outcomes included but not limited to increased clientele, profitability and or business success.

I understand that my Life Coach will protect my information as confidential unless I state otherwise in writing. If I report child, elder abuse or neglect or threaten to harm myself or someone else, I understand that necessary actions will be taken, and my confidentiality agreement limited in this capacity. Furthermore, if my Life Coach is ordered by a court to provide information or to testify, she will do so to the extent the law requires. I understand that the use of technology is not always secure, and I accept the risks of confidentiality in the use of email, text, phone, Skype and other technology.

Coaching Description

Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. Coaching is a collaborative conversation that aims to help you, the coachee, gain clarity and insights. It is focused purely on your agenda. Coaching helps you discover the right way to progress, and by asking questions, helps you to find the right answers and take actions. Coaching is supportive and non-judgmental. You enter into coaching with the understanding that you are responsible for creating your own results.


The Life Coach agrees to maintain the Code of Ethics and standards of behaviour set out by the Association for Coaching. 2. The Client is responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results. As such, the Client agrees that the Life Coach is not and will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by the Life Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. 3. The Client understands that coaching is not to be used as a substitute for professional advice by legal, mental, medical or other qualified professionals and will seek independent professional guidance for such matters. If Client is currently under the care of a mental health professional, Life Coach will recommend that Client inform the mental health care provider and the client may need to have a referral letter from their health care provider. 4. The Client agrees to communicate honestly, be open to feedback and assistance and create the time and energy to participate fully in the program.


The coaching schedule will be arranged between the Life Coach and the Client and can be booked up to 3 months in advance. The Life Coach will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out in this agreement. The Life Coach will be available to the Client by e-mail and voicemail in between scheduled meetings as defined by the Coach. The Coach may also be available for additional time, per Client’s request on a prorated basis as defined by the Life Coach. The Life Coach may agree to provide additional coaching sessions after completion of the initial agreed session(s).

Where any client is unhappy with any of the terms and conditions, they can contact the Life Coach to discuss any concerns and see if they can be resolved before the first coaching session. Participation by any individual in the first coaching session constitutes acceptance of these terms and conditions.

Schedule & Fees

The schedule (including number and frequency of sessions) and the fees due for the Clients coaching sessions will be agreed at the start of coaching between the Coach and the Client and confirmed by the Coach by email or written correspondence. Where no specific number is agreed sessions will be provided on a session by session basis. The date that the first coaching session takes place shall be deemed to be the start date for the service. In return for the fees payable by the Client. The Life Coach agrees to provide the service as described in this agreement and in accordance with the terms and conditions set out in this agreement. The client agrees to pay fees for the service on the terms and conditions set out in this agreement


The time of the coaching meetings and/or location will be determined by the Life Coach and Client based on a mutually agreed upon time.

Between Sessions

The Life Coach may assign the Client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these items of ‘homework’, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes. The Client may contact the Life Coach by phone or e-mail between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes (e.g. where a client needs to rearrange a coaching session or make a payment). Additional coaching or support work can also be provided between sessions at a reduced cost. The Life Coach will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge and no such charges will be imposed without the Client’s agreement.


This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound to confidentiality by the Association for Coaching’s Code of Ethics, but is not considered a legally confidential relationship (like in Medicine or Law). The Life Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) that the Coach is required by law to disclose. According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and further coach professional development and/or consultation purposes.

Cancellations and Late Notification

The Client agrees that it is the Client’s responsibility to notify the Coach at least 48 hours in advance of the scheduled call/meeting if the client cannot attend the session. If applicable, the Client will be billed for a missed session if the client does not turn up or hasn't rescheduled in accordance to the Cancellation and Lateness Policy defined in this agreement. The Coach will wait for 15 minutes, before the Client is noted as not turning up for the session.

Payment & Fees

Fees can be paid in person via cash, credit card or by bank transfer. Where receipts are requested by the client, they will be sent by e-mail unless otherwise requested. Fees are payable in advance if booking a block session.


Either the Client or the Coach may terminate this agreement at any time with 2 weeks written notice.


Feedback about the services is always welcome and can be given during a coaching session or by writing to:

Lacking Confidence

I have met several clients who have been low on confidence. This has impacted on all areas of their lives. There is a view that lacking in confidence can sometimes just affect one aspect of a person's life. However, I believe that it can impact on everything you say and do. Do any of these examples sound familiar and resonate with you?? ​"I will not accept the job offer because I don't feel I'll be successful in the role and don't want to be seen as a failure"​ "I'm not going to confront an issue for fear of reprisal and humiliation"​ "I can't follow my dream, because I just don't think I'm good enough"​ "I decline any invitations to functions, because I feel that I'll be ignored or ridiculed"​ "I don't like to ask for help, for fear of people thinking it's a stupid question"

Constant Negative Outlook

This is very common for many people lacking confidence, which in turn feeds a negative outlook. With some people, their glass is "half empty", because they chose to see things in a more negative light so that when bad things do happen, they have prepared themselves for it and feel justified for thinking like that. When they are in the "negative zone", everything appears to be dark and they see nothing but negativity and dispondency. Do any of these examples found familiar??? "I knew my computer was going to break one day and now it has" "It always rains when I am going out" "I never have any luck" "I hate my job and my boss doesn't like me" "The world is a horrible place and everybody hates me"

Self Esteem & Self Worth

So many people do not believe in their own self worth. They tend to forget or blot out any positive things they have achieved in their lives and instead focus on what they have not managed or gained. They make comparisons on what others have and feel they will never be able to achieve. Self worth and self esteem are very closely connected to lacking of confidence and negativity. People believe that they are not worthy. It is not necessarily the view of others, but the individual chooses to think that this is the case. Some examples of this may include: "I wish I was as attractive and confident as him/her"​ "I look so fat, I just can't seem to lose any weight" "I will never be able to do that job efficiently" "He/She will never ask me out because I am not pretty or intelligent enough" "They have achieved so much in their career but I could never achieve those heights"

Suppressing Traumatic Issues

Suppressed traumatic Issues is another aspect which I have dealt with on a personal and professional basis. It is so easy to suppress things we don't want to think about or talk about for fear of feeling a certain emotion like anxiety, but then the issue will never be dealt with and will fester, until and unless it is addressed and managed. If not, issues or traumatic experiences can form into a physical form and this can cause health issues because of the constant anxiety and stress of not dealing with the matter. I was bullied as a child at school and I never disclosed this information to any of my family or friends at the time, for fear of feeling ashamed and being judged. It took years for me to identify why I was feeling and behaving the way I was and how to deal with my emotions. I am now able to deal with the trauma I experienced as a child and I am now at peace with this issue, and consequently have moved on and left the negative experience in the past, where it belongs.

Coping & Dealing With Bullying

Bullying is not just prevalent in the school playground, it is present in everyday life including an individual's work life, personal life, relationship, family life. As a survivor of bullying, I know how important it is to address and not disregard the feeling and emotions. I speak from experience, as it will haunt you for life and impact on everything you do. Your personality will alter because the emotions of bullying, if it is not addressed. Learning to cope and deal with bullying will give you the strength to know it is wrong and to make the changes required to stop it from taking place in whatever aspect of your life you are experiencing it. In my experience, bullying made me a "people pleaser", having to be subservient to others, and I was too worried to speak my mind for fear of being bullied in return.

Coping with Bereavement

So many of my client have lost loved ones and have found it hard to deal with the aftermath. Grieving is a natural process, however because we dont like feeling this emotion we try and fast forward it and end up feeling worse because we have not come to terms with the emotion and loss. In order to move forward with your life, we need to make peace with the loss and allow the grieving process to run its course. We never forget those we have lost, but we can come to terms with it and allow ourselves to continue with life.


Please be aware, I am a Personal Development Consultant who specialises in NLP which involves coaching and helping to change your mindset to a more positive outlook, I am NOT a formal counsellor, clinical psychologist or medical professional. Therefore, my services should NOT be seen as a substitute for conventional mental health and medical services, where these are required. Please see below for Terms & Conditions