Bespoke Customer Service Training
Poor levels of customer service in the UK are becoming more common. How many times have you cringed listening to a receptionist on the telephone or even worse, face to face with clients? Watching clients leaving your business without any satisfaction, or lodging complaints! We want to help to tackle these issues, and to assist your business and organisation to improve their standards of good customer service. Therefore, we can design, deliver and tailor to your specification, the highest level of Bespoke Customer Service Training, either on a one to one basis, or in small groups. Our initial visit would be to assess your requirements and from that, put together a suitable package. Prices and full costings would be provided prior to any bookings. Delivery of the courses could be held at your convenience and at your place of business.
RMJ Training Services offers the choice of either a Bespoke Customer Service Training course or alternatively we also offer a universal Customer Service Training Course package which will include the following categories. For a full detailed list of all subjects which will be delivered for each package, please get in touch.
All training courses will be tailored for each individual business, therefore prices will be provided and agreed with clients before any delivery of courses.
Training Courses
Customer Service Skills - Bronze Package
Customer Service Skills - Silver Package
Customer Service Skills - Gold Package
Effective Communication Skills
Preparation For Employment
Completing An Application Form
Article Published in Business Connexions Magazine
Training Within Business, Page 25, September 2019 Edition